The Managed Care program is designed to reduce network downtime through availability monitoring and immediate problem remediation, and improve availability through a rigorous proactive preventative maintenance program.
You will enjoy the Peace of Mind knowing that the most critical elements of your IT infrastructure are being professionally managed, allowing you and your staff to focus on growing your business.
You pay a set monthly fee that includes virtually total support for your most critical network elements, instead of trying to budget for an unpredictable, unstable IT environment.
- 24 X 7 network monitoring of selected critical network devices
- Security services monitoring
- Remote and on-site network maintenance and management of critical network devices
- Remote and/or on site network maintenance and management of key network devices. We perform checklist of up to 50 scheduled tasks
- Microsoft Windows Service Pack installation on servers
- Patch management for servers
- Anti-virus software and management for servers
- Real time onsite backup of server data and OS
- Quarterly reports covering network performance, utilization, and predictive failure
- Priority Response
When Your Systems are Down – Response Time is Critical
Even the best systems fail. Reducing downtime through rapid response is critical to business.
We work to:
- Start solving problems in minutes
- Prevent problems before they happen
- Protect systems from malicious attack
- Leverage your computer assets to maximize return on investment
Give us a call to find out how we can help leverage your computers systems to support your business.
Best Practices + Responsiveness + Expertise = Quality Systems